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DCI

 

Privacy Policy

Effective Date: March 16, 2020

Door Components, Inc. and its affiliates (“DCI Hollow Metal” or “DCI”) respects your privacy and understands that you care about your personal information and how it is used. We value your trust in sharing your personal information with us and are dedicated to protecting your privacy, as further described in this Privacy Notice.

1. SCOPE

This Privacy Notice (“Notice”) applies to personal information collected by the Company of visitors to the www.dcihollowmetal.com site (the “Site”). This Privacy Notice describes in detail the types of information we collect about you; how we use your information and with whom we share it; the choices and rights you have with regard to your information; how we protect your information; and how you can contact us about our privacy practices.

DCI does not share, sell or rent customer information to outside companies for their promotional use.

The Site is intended for a general audience, and we do not knowingly collect personal information from children under the age of 16. In addition, please review our Terms of Use, which governs your use of the services.

Please review the policy carefully, by accessing this Website you are indicating your agreement to the Privacy Policy.

2. INFORMATION WE COLLECT AND OBTAIN

We obtain personal information through this Site about you from a variety of sources. This includes personal information you provide to us directly, information we obtain from other sources, and information we gather through automated means.

Information you provide to the DCI Hollow Metal Site. When you access certain features of the Site, or directly correspond with us, we may collect certain types of information from you:

  • Contact information (such as name, postal address, email address and telephone and/or mobile numbers)
  • Occupational data (such as profession, position, title, company)
  • Other information you may provide to us, such as through our “Get In Touch” feature on our Contact page
  • DCI does not require customers to sign in or register with the site and allow many downloads from our Library page with templates, brochures, forms or reference material. These download as PDF’s for customers to use and mail or email to DCI (when applicable)
  • If you want to become a DCI Distributer You will be directed to download our credit application as a PDF, to fill out and email back to finance@dcihollowmetal.com. Due to the sensitive nature of a credit application we do not capture any of that information on our website. Simply download the PDF fill it out, and send it to the above email address.
  • If you want to become a part of the growing DCI family you may submit your resume, which we will use in the course of our recruiting procedure. No personal information is captured on the website, and the resumes are delivered via email resume@dcihollowmetal.com directly to our HR Department.

Information obtained from other sources. We may obtain personal information about you through the Site from publicly and commercially available sources and from our service providers, including geo-location data.

Information Collected by Automated Means Through Our Site. We also gather information by automated means (such as cookies, web beacons, web server logs, JavaScript and other similar technologies), including through technologies designed to obtain information regarding your use of the Site. The information we obtain in this manner may include:

  • Your Internet Protocol (IP) address
  • Device information, including unique identifiers and connection information, including the means of internet connection (e.g., WiFi connection, ISP)
  • Your device type and settings, software used, browser type and operating system
  • Language preferences
  • Websites or other services you visited before and after visiting the Site (referring URL)
  • Web pages you view and links you click on within, and what search queries you may have run on, the Site (clickstream)
  • Dates and times you access or use the Site
  • Location information, including the city and state associated with a unique identifier
  • For more information on the various types of automated means we use to gather information, please see our Cookie Notice.

3. HOW WE USE THE INFORMATION WE OBTAIN

Category Specifics

DCI Documents that Collect Customer Personal Information

Credit Application, Credit Card Authorization Form, Prelims, Parts Order Form, Cut Sheet, Substitution Request, Get in Touch Request, Event Planning Form, Field Repair Request, Quote Requests

Identifiers

Real Name, Alias, Billing Address, Shipping Address, Email Address, Firm Name, Parent Company Name (if applicable), Phone Number, Tax ID Number, Form of Business, State Incorporated, Number of Years Established, Previous Address (if applicable), Kind of Business, Annual Sales, Number of Employees, Resale Number, D&B Number, Officers Name, Home Address, Home Phone, Social Security Number, Company Bank, Bank Phone, Bank Address, Checking Balance, Savings Balance, Loan Balance, Bank Account Number, Credit Reference Firm name, Credit Reference Phone Number, Credit Reference Address, Purchase Projections, Years Ordering Hollow Metal Products, Other Hollow Metal Manufactures Used, Amount of Credit Requested, Authorized Signature, Title, Payables Contact name, Payables Contact phone, Payables Contact Email Address, Payables Contact Address, Credit Card Holder (name on card, company or individual), Credit Card Billing Address, Credit Card Type, Credit Card Number, Credit Card Expiration Date, Credit Card Security Code, DCI Invoice/Sales Order Number, DCI Invoice/Sales Order Amount, Document Signed Date

Usage

All information provided to DCI is used internally within DCI to:

  • To fulfill or meet the reason you provided the information. For example if you ask for a price quote we will use your account information provided to provide the information requested
  • Create, Maintain, Customize, and Secure your account with us
  • Process your requests, purchases, transactions and payments and prevent transactional fraud
  • Provide Support for your requests and respond to your inquiries, including investigate and address your concerns and monitor and improve our responses

DCI does not share, sell, or rent our Customers personal information.

Service Providers

DCI does use third parties, such as D&B, other credit resources in order to determine credit worthiness for Credit Applications. All other Customer Personal Information is only accessible to DCI employees or service providers. Service Providers are trusted third parties engaged to perform function and provide services to DCI, including hosting and maintenance, error monitoring, debugging, performance monitoring, database storage and management, Shipping, Field Services, Event Providers for Customer Events. DCI does require these third party providers to maintain the privacy and security of the Personal Information they process on our behalf.

4. INFORMATION WE SHARE

DCI does not share, sell or rent our Customers personal information. We may share your personal information:

  • With our Service Providers. With our service providers who perform services on our behalf. DCI does require these third party providers to maintain the privacy and security of the Personal Information they process on our behalf.
  • For Legal Requirements and Proceedings. We may disclose information to law enforcement authorities or other government officials if we are required to do so to comply with subpoenas, court orders, legal process or other law enforcement or other government measures, and to comply with other legal obligations. We may also disclose information if we believe disclosure is necessary or appropriate in connection with an investigation of suspected or actual fraudulent or illegal activity.
  • For Business Transfers. In the event of a proposed or completed sale or transfer of all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation).

5. YOUR CHOICES AND RIGHTS

A. YOUR CHOICES

You can choose to use the Site without providing any information about yourself to us directly. Some information may be collected automatically by the Site.

You also have choices about whether cookies and other similar technologies are placed on your computer or mobile device. For more information, visit our Cookie Notice.

We may use third-party analytics services on our Site, such as Google Analytics. The analytics providers that administer these services use technologies such as cookies, web beacons and similar technologies to help us analyze your use of the Site, as further described in our Cookie Notice. To learn more about how to opt out of Google Analytics services, please visit the link below:
Google Analytics: https://tools.google.com/dlpage/gaoptout

B. ACCESS, CORRECTION, AND DELETION RIGHTS

Subject to applicable law, you may have certain rights to access, review, update, delete and/or correct inaccuracies in your personal information in our custody and control by emailing or writing to us at How to Contact Us. We may request certain personal information for the purposes of verifying the identity of the individual seeking access to his/her personal information records.

C. CALIFORNIA PRIVACY RIGHTS

For additional information for residents of the State of California click here.

6. HOW WE PROTECT PERSONAL INFORMATION

We maintain administrative, technical and physical safeguards designed to protect the personal information we have about you against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. However, no data transmission or storage, or use of the Internet, can be guaranteed to be 100% secure.

7. TRANSFERS OF INFORMATION

The Site is hosted in and managed from the United States, which may be outside the country in which you initially provided the information. We may transfer the personal information we collect about you to another country, which may not be deemed to have the same data protection laws as the country in which you initially provided the information. Applicable laws in the United States and/or other countries may allow the courts, law enforcement and national security authorities to access your personal information when in such country.

If you are a user located outside the United States or the country to which your information may be transferred, you understand (and, as permitted under applicable law, consent to) having any personal information processed in the United States and/or such country. When we transfer your information, we will protect that information as described in this Privacy Notice.

8. LINKS AND SOCIAL MEDIA

The Website may include links to social media sites, such as LinkedIn, Twitter and/or Facebook, and/or to other third-party websites. DCI does not control these websites. If a user follows any such links, any information that the user provides will be governed by the terms of use and/or the privacy policies of those third-party websites, and may be visible to others. You should never share or post personal, financial or sensitive information or any information you expect to be treated confidentially through those websites.

9. CHANGES TO OUR PRIVACY NOTICE

From time to time, we may change our Privacy Notice to reflect changes to our privacy practices and our Site. If we modify the Privacy Notice, we will update the “Last Modified Date” and the changes will be effective as of the date we post such Notice. For material changes, we will notify you by posting a prominent notice on our Site indicating at the top of the Privacy Notice when it was most recently updated. DCI reserves the right to modify this Policy at any time without notice and will become effective as soon as they are posted on this Website. The current version of this Privacy Policy always supersedes any prior version.

10. HOW TO CONTACT US

If you have any questions or comments about this Privacy Notice or the manner in which we or our service providers treat your personal information, would like to exercise your choices, or would like us to update information we have about you or your preferences, please contact us as follows:

Email: finance@dcihollowmetal.com

You also may write to:
DCI Hollow Metal
Attention: Finance
7980 Redwood Avenue
Fontana, CA 92336

COOKIE NOTICE

Like many companies, we and our service providers and third-party partners, including vendors, use cookies, web beacons and other technologies on our website (“Site”) to collect information that helps us enhance your experience and our Site. As described in more detail below, the cookies and other similar technologies (collectively “cookies”) that we use allow our Site to function, and help us to understand how to better tailor the Site to your interests.

WHAT ARE COOKIES?

A “cookie” is a small text file that is placed on a visitor’s computer or other Internet-connected device to uniquely identify it or to store information in the browser. A “web beacon” links web pages to servers and may be used to transmit information collected through cookies back to a web server.

If you access the Site using a mobile, tablet or other internet enabled device, functionality cookies and similar technologies may collect a unique identifier assigned to a device (“UDID”), geolocation data or other traffic information for that device. These features help us improve your experience with the Site. For example, functionality cookies help us improve your visit to the Site by determining the appropriate device location during a session or storing language settings.

Analytics Cookies and Similar Technologies. We and our service providers use analytics cookies and similar technologies to collect information about your use of the Site to help create reports and statistics on the performance of the Site, which enable us to improve the way they work. Analytics cookies and similar technologies collect information such as your IP address, type of device, operating system, referring URLs, country information data and time of page visits, and pages visited. This information allows us to identify overall patterns of usage on the website, and help us record any difficulties you have with the Site.

HOW WE USE INFORMATION WE COLLECT FROM COOKIES AND SIMILAR TECHNOLOGIES

We use the information we collect through automated means for the following general purposes:

  • Protect our Networks: Cookies and similar technologies help us identify and prevent threats to our Site. They are necessary to protect your information and our business from outside threats.
  • Allow you to Access our Site: Cookies and similar technologies permit your connection to our Site: our servers receive and record information about your computer, device, and browser, including potentially your IP address, browser type, other software or hardware information, and your geographic location.
  • Access Usage of Site: We use information about your usage of our Site, such as pages you have visited and search queries you have run, to assess how our Site is used.

In addition, third parties that support our Site by providing other services, such as allowing tracking aggregate service usage, may also use cookies and other technologies to collect information relevant to the provision of those services. For more information on how third parties use cookies and similar technologies on our Site, please see the section below on How Third Parties Use Information from Cookies and Similar Technologies on our Site.

HOW THIRD PARTIES USE INFORMATION FROM COOKIES AND SIMILAR TECHNOLOGIES ON OUR SITE

We work with third parties that provide services to support our Site. For example, we use analytics services supported by third party companies, who generate analytics cookies on our behalf, such as Google Analytics. We may not have access to these cookies, although we may use statistical information arising from the cookies provided by these third parties to customize the Site and for the other purposes described above. These companies may also transfer this information to other parties where required to do so by law, or where such other parties process the information on their behalf.

Please note that DCI may not control these third-party cookies and other technologies and their use may be governed by the privacy notices or policies of the third parties employing them. The information practices of these third parties are not covered by this Privacy Notice.

To find out more about how you can manage the information collected by these companies, see the How to Manage Cookies and Similar Technologies section of this Cookie Notice.

HOW TO MANAGE COOKIES AND SIMILAR TECHNOLOGIES

You have choices regarding cookies being placed on your device by DCI and its service providers. However, without cookies, you may not be able to use all of the features of our Site. Similarly, if you upgrade or change your browser or device or delete your cookies, our site may not recognize previous preferences. We have outlined below ways to manage your cookies.

MANAGING COOKIES VIA YOUR BROWSER SETTINGS

You have the option to stop cookies from being downloaded to your device from the Site at any time by selecting the appropriate settings in your browser. Most browsers will tell you how to change your browser settings to notify you when a cookie is being set or updated, or to restrict or block certain types or all cookies. Please visit www.allaboutcookies.org, or select the “Help” menu in your browser.

Please note that if you use different devices to view and access the DCI site (such as, your computer, smartphone, tablet), you will need to adjust your cookie options in the browser for each device.

MANAGING ANALYTICS COOKIES

For information about how to opt-out of Google Analytics cookies, please use the following link: Google Analytics: https://tools.google.com/dlpage/gaoptout

DO NOT TRACK

The Site does not process or respond to “Do Not Track” signals, since uniform standards for “Do Not Track” signals have not been adopted. To learn more about “Do Not Track”, please visit “All About Do Not Track”.

CHANGES TO THIS COOKIE NOTICE

From time to time, we may change this Cookie Notice to reflect changes to our privacy practices and our Site. This may be related to changes in the law, changes in our Site or treatment of your personal information. Where necessary, we will notify you of these changes. We will always display clearly when the Cookie Notice was last amended.

FOR CALIFORNIA RESIDENTS

CALIFORNIA PRIVACY RIGHTS

California Shine the Light Law

Subject to certain limitations, California residents may ask us to provide them with (1) a list of certain categories of personal information that we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, and (2) the identity of those third parties. To make this request, California residents may contact us as specified in the How to Contact Us section above. For such requests, indicate “CA Shine the Light Request” in the subject field of your request.

California Consumer Privacy Protection Act

The California Consumer Privacy Act of 2018 (“CCPA”) provides certain rights to residents of California. This section of the Privacy Notice applies if you are a natural person who is a resident of California (“California Consumer”) and use our Site. This notice supplements the information in our Privacy Notice above. Certain terms used below have the meanings given to them in the CCPA.

The following sets forth the categories of information we collect and purposes for which we may use California Consumers’ personal information by the Site:

Categories of Personal Information We Collect About You

The categories of personal information we may have collected about you or your use of our Site are:

  • Identifiers, such as your contact information (name, email address, postal address, phone number), government identifiers (national identifier, passport number) or unique personal identifiers (cookies, IP address)
  • Internet or other network or device activity, such as browsing history, browser type and language, operating system or usage
  • Geo-location information, such as city and state associated with a unique identifier

More details on the categories of personal information we may collect are set forth in the Information We Collect and Obtain section of our Privacy Notice.

Categories of Sources From Which We Collected Personal Information

The sources from which we may have collected personal information about you or your use of the Services are:

  • Directly from you
  • From other sources, such as Company service providers, such as analytics providers
  • Through your use of the Site as otherwise set forth in the Information We Collect and Obtain section of our Privacy Notice.
Business or Commercial Purposes for Which We Collected or Disclosed the Personal Information

The business or commercial purposes, as defined under the CCPA, for which we collected or sold the personal information, are:

  • performing services, including maintaining or servicing accounts, providing customer service, verifying customer information, providing advertising or marketing services, providing analytics services, or providing similar services
  • auditing related to a current interaction with you and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance
  • detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity
  • debugging to identify and repair errors that impair existing intended functionality
  • undertaking internal research for technological development and demonstration
  • to advance the commercial or economic interests of the Company, such as by inducing another to provide information or services, or enabling or effecting, directly or indirectly, a commercial transaction.

More details concerning the business or commercial purposes are set forth in the How We Use the Information We Obtain section of our Privacy Notice. We may disclose the categories of personal information identified in Information We Collect and Obtain section of our Privacy Notice about our California consumers for our operational purposes where the use of such personal information is reasonably necessary and proportionate to achieve the operational purpose for which the personal information was collected or processed or for another operational purpose that is compatible with the context in which the personal information was collected.

Categories of Personal Information Disclosed for a Business Purpose and the Categories of Parties With Whom We Shared the Personal Information

DCI does not share, sell or rent your personal information. We do use third party service providers set forth in the How We Use the Information We Obtain; however, they are all obligated contractually to DCI to only use your personal information to assist DCI in providing the services we have contracted them to provide and to at all times keep our customers personal information secure.

More details on the categories of personal information we may disclose for a business purpose are set forth in the Information We Collect and Obtain and Information We Share sections of our Privacy Notice.

California Consumer Privacy Rights and Choices

California Consumers may have certain rights in connection with the personal information we collect about you, many of which are subject to exceptions under applicable law:

The right to access and disclosure. You may have the right to request, twice during a twelve month period, the following information about the personal information we have collected about you during the past 12 months:

  • the categories and specific pieces of personal information we have collected about you
  • the categories of sources from which we collected the personal information
  • the business or commercial purpose for which we collected or sold the personal information
  • the categories of third parties with whom we shared the personal information
  • the categories of personal information that we sold or disclosed for a business purpose, and the categories of third parties to whom we sold or disclosed that information for a business purpose

The right to deletion. You may have the right to request that we delete the personal information we have collected from you. Certain information may be exempt from such requests under applicable law. We need certain types of information so that we can provide our Services to you. If you ask us to delete it, you may no longer be able to access or use our Services.

How to exercise your access and deletion rights. California residents may exercise their California privacy rights by submitting your request, as specified in the How to Contact Us section, indicating “CA Privacy Rights” in the subject field of your email. To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request.

For security purposes, we will verify your identity – in part by requesting certain information from you — when you request to exercise your California privacy rights. For instance, you may need to provide your name and email address. To request that we provide you with the specific pieces of personal information we have from you or to delete personal information we have collected from you, we may also need to ask you for additional information to verify your identity.

Once we have verified your identity (and your agent, as applicable), we will respond to your request as appropriate:

  • Where you have requested the categories of personal information that we have collected about you, we will provide such list in a written email to the email address you provide.
  • Where you have requested specific pieces of personal information, we will provide the information you have requested, except where not permitted under applicable law or otherwise exempted by the CCPA. For instance, we may not disclose government ID or financial account number as such disclosure may create an unreasonable risk to your personal information, your account with us, or our business systems.
  • Where you have requested that we delete personal information that we have collected from you, we will delete, or aggregate, as appropriate, any information about you that is not necessary for the purposes indicated above. Certain information may be exempt from such requests under applicable law.

If we are unable to complete your requests fully for any of the reasons above, we will provide you additional information about the reasons that we could not comply with your request.

The right to nondiscrimination. We will not deny, charge different prices for, or provide a different level of quality of goods or services if you choose to exercise these rights.

Authorized Agents. You may also designate an agent to make requests to exercise your rights under CCPA as described above. We will take steps both to verify the identity of the person seeking to exercise their rights as listed above, and to verify that your agent has been authorized to make a request on your behalf through providing us with a signed written authorization or a copy of a power of attorney.

LEGAL BASIS FOR DATA PROCESSING

We collect and process your personal data for the purposes set out in the Privacy Notice. Our legal basis to process personal data includes processing that is: (1) necessary to comply with legal requirements (for example, where we have a legal or regulatory obligation or to defend claims); and/or (2) necessary for our legitimate interests (for example, to improve our Site).

RETENTION OF PERSONAL DATA

We will keep your personal data for as long as we need it to fulfull the purposes for which the personal data was collected, or while there is a legitimate reason for doing so, and as otherwise required or permitted by applicable law, such as in relation to our record retention obligations.

INTERNATIONAL DATA TRANSFERS

Personal data of EEA users may be transferred outside the EEA to countries that may not have data protection rules that require the same level of protection, DCI’s website is not intended for International use. Please click How to Contact Us to discuss how to securely transfer personal information if you are not in the US.



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